Privacy Policy

mirelavenos values your privacy and protects your personal data in compliance with Australian law.

What We Collect

We collect information you provide and details about your use of our site.

• Personal identification information such as your name, contact details, and subscription preferences.
• Records of interactions, consultations, and service requests you submit.
• Technical usage data including device identifiers, cookies, and log files.
• Payment information processed securely by authorised third-party providers.

How We Use Data

Your data enables us to deliver and improve planning services.

• Manage your subscription, consultation bookings, and service updates.
• Respond to inquiries and tailor communications to your needs.
• Ensure secure and reliable operation of our website and client portal.
• Comply with legal obligations and maintain accurate records.

Legal Bases for Processing

We process data mainly for service provision and regulatory compliance.

Data collection and processing are based on your consent, our contractual obligations to you, and required compliance with Australian data protection law.

Sharing Data

We respect your privacy and only share personal information when necessary.

• Service providers (IT, payment, compliance) needed for service delivery.
• Professional advisors and regulators when required by law.
• No data is sold or used for unrelated marketing purposes.

Data Security

mirelavenos implements strong technical, administrative, and physical safeguards to protect information. Only authorised personnel may access client data. All transmissions are encrypted where possible, and regular reviews keep our safeguards up to date.

Your Rights

You can access, update, or request deletion of your personal data at any time.

• Request a copy of information we hold about you.
• Ask for corrections to any errors or outdated information.
• Withdraw your consent for data use where applicable.
• File a complaint with regulators if you believe your rights are not protected.

Use of Cookies

mirelavenos uses cookies for website functionality, analytics, and service enhancement. You can manage preferences by adjusting browser settings.

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Contact Us

If you have privacy questions or wish to exercise your rights, please contact us.

Policy Changes

We may update this privacy policy occasionally. Changes take effect once posted on this site.